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Sales & Service Academy

Excellence and development of best practices

We train people to have strong values and prepare them to lead change, and to give them a holistic view of aspects relating to Customer Service and Sales, which in turn are always oriented toward success and continuous work. 

Be part of a solid learning program and participate in our specialized Customer Service and Sales courses. We also offer an attractive career plan so that you can gain high levels of self-awareness, motivation, confidence, development, and personal and organizational engagement.

For more information, contact us at


Career plan

You can develop your potential and work directly at Catalonia hotels in the Dominican Republic for Exclusive Traveler Club, which was named as the world's best tour operator by Travel Weekly for three consecutive years. 

Our company was founded in 2013 by top tourism professionals with many years of experience in the sector who dreamed of a new kind of traveler club that would offer its members differential advantages and an unprecedented exclusive service. Exclusive Traveler Club is part of a hotel group with over 40 years of experience and nearly 70 hotels around the world. 

There are eight ETC Hotels in the Caribbean: four in Cancún and four in the Dominican Republic. Each resort offers our members unique exclusive rooms with added value and extra benefits, depending on the club membership that they hold.

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